SOC as a Service is a NourNet cybersecurity services offering that provides managed SOC service for threat monitoring, alert triage, incident escalation, and security reporting. The service is delivered using the commercial model “Reserved Capacity” and measured by “100 EPS / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
SOC as a Service
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Managed SOC service for threat monitoring, alert triage, incident escalation, and security reporting.
Service Information
- Unit
- 100 EPS / Month
- Billing Model
- Reserved Capacity
- Minimum Contract
- 12 months
- SLA
- 24x7 service desk with severity-based response and escalation targets defined in the service schedule
- Activation Time
- 5–15 business days after technical assessment and onboarding
- Region
- Saudi Arabia
- Data Residency
- Saudi Arabia
Key Features
- Security controls delivered and operated by experienced cybersecurity specialists
- Integration with customer infrastructure, cloud and security platforms
- Policy, monitoring, incident and reporting capabilities aligned to the service scope
- Designed to support Saudi regulatory and organizational security requirements
- 24x7 security-event monitoring and alert triage
- Use-case management, escalation and periodic security reporting
- Description
- Service Details
- Additional information
- Service Scope
- Prerequisites
- Exclusions
- Compliance
Service Details
SOC as a Service is a NourNet cybersecurity services offering that provides managed SOC service for threat monitoring, alert triage, incident escalation, and security reporting. The service is delivered using the commercial model “Reserved Capacity” and measured by “100 EPS / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
| Unit | 100 EPS / Month |
|---|---|
| Billing Model | Reserved Capacity |
| Source Category | CyberSecurity Services |
| Region | Saudi Arabia |
| Data Residency | Saudi Arabia |
Service Scope
- Technical assessment and onboarding
- Configuration of the contracted security controls or platform
- Monitoring, administration and reporting activities defined in the service schedule
- Incident escalation and vendor coordination where applicable
Prerequisites
- Approved purchase order and final technical/commercial scope
- Authorized customer contacts and timely access to required information
- Completion of security, connectivity and access prerequisites
- Customer approval of the service design and responsibility matrix where applicable
- Asset, user, log-source or data-source inventory as applicable
- Approved security policies, escalation matrix and integration access
Exclusions
- Items not explicitly listed in the contracted scope
- Third-party licenses, subscriptions or hardware unless specifically quoted
- Customer application changes, remediation or data cleansing unless included
- On-site activities, after-hours work or travel unless explicitly included
- Business-owner remediation and application code fixes unless included
- Legal representation or regulatory certification decisions
Compliance
- Designed to support alignment with applicable NCA controls and customer security requirements
- Saudi PDPL and data-residency requirements considered according to the final solution design