Dedicated DAM as a service -Thales is a NourNet cybersecurity services offering that provides dedicated Database Activity Monitoring service powered by Thales to monitor database access, detect suspicious activities, and support compliance reporting. The service is delivered using the commercial model “Reserved Capacity” and measured by “34-Server Pack”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
Dedicated DAM as a service -Thales
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Dedicated Database Activity Monitoring service powered by Thales to monitor database access, detect suspicious activities, and support compliance reporting.
Service Information
- Unit
- 34-Server Pack
- Billing Model
- Reserved Capacity
- Minimum Contract
- 12 months
- SLA
- 24x7 service desk with severity-based response and escalation targets defined in the service schedule
- Activation Time
- 5–15 business days after technical assessment and onboarding
- Region
- Saudi Arabia
- Data Residency
- Saudi Arabia
Key Features
- Security controls delivered and operated by experienced cybersecurity specialists
- Integration with customer infrastructure, cloud and security platforms
- Policy, monitoring, incident and reporting capabilities aligned to the service scope
- Designed to support Saudi regulatory and organizational security requirements
- Database activity monitoring and audit visibility
- Policy-based detection of suspicious database operations
- Description
- Service Details
- Additional information
- Service Scope
- Prerequisites
- Exclusions
- Compliance
Service Details
Dedicated DAM as a service -Thales is a NourNet cybersecurity services offering that provides dedicated Database Activity Monitoring service powered by Thales to monitor database access, detect suspicious activities, and support compliance reporting. The service is delivered using the commercial model “Reserved Capacity” and measured by “34-Server Pack”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
| Unit | 34-Server Pack |
|---|---|
| Billing Model | Reserved Capacity |
| Source Category | CyberSecurity Services |
| Region | Saudi Arabia |
| Data Residency | Saudi Arabia |
Service Scope
- Technical assessment and onboarding
- Configuration of the contracted security controls or platform
- Monitoring, administration and reporting activities defined in the service schedule
- Incident escalation and vendor coordination where applicable
Prerequisites
- Approved purchase order and final technical/commercial scope
- Authorized customer contacts and timely access to required information
- Completion of security, connectivity and access prerequisites
- Customer approval of the service design and responsibility matrix where applicable
- Asset, user, log-source or data-source inventory as applicable
- Approved security policies, escalation matrix and integration access
Exclusions
- Items not explicitly listed in the contracted scope
- Third-party licenses, subscriptions or hardware unless specifically quoted
- Customer application changes, remediation or data cleansing unless included
- On-site activities, after-hours work or travel unless explicitly included
- Business-owner remediation and application code fixes unless included
- Legal representation or regulatory certification decisions
Compliance
- Designed to support alignment with applicable NCA controls and customer security requirements
- Saudi PDPL and data-residency requirements considered according to the final solution design
- Use is subject to the applicable vendor license, subscription, warranty and support terms