Palo Alto Cortex XDR License is a NourNet cybersecurity services offering that provides endpoint protection and XDR license for servers or user endpoints. The service is delivered using the commercial model “Pay-As-You-Go” and measured by “Endpoint / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
Palo Alto Cortex XDR License
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Endpoint protection and XDR license for servers or user endpoints.
Service Information
- Unit
- Endpoint / Month
- Billing Model
- Pay-As-You-Go
- Minimum Contract
- No minimum consumption commitment unless stated in the commercial proposal
- SLA
- 24x7 service desk with severity-based response and escalation targets defined in the service schedule
- Activation Time
- 5–15 business days after technical assessment and onboarding
- Region
- Saudi Arabia
- Data Residency
- Not applicable to the product itself; any hosted or managed data is governed by the selected service design
Key Features
- Security controls delivered and operated by experienced cybersecurity specialists
- Integration with customer infrastructure, cloud and security platforms
- Policy, monitoring, incident and reporting capabilities aligned to the service scope
- Designed to support Saudi regulatory and organizational security requirements
- Endpoint detection, investigation and response
- Policy, telemetry and managed response options
- Description
- Service Details
- Additional information
- Service Scope
- Prerequisites
- Exclusions
- Compliance
Service Details
Palo Alto Cortex XDR License is a NourNet cybersecurity services offering that provides endpoint protection and XDR license for servers or user endpoints. The service is delivered using the commercial model “Pay-As-You-Go” and measured by “Endpoint / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
| Unit | Endpoint / Month |
|---|---|
| Billing Model | Pay-As-You-Go |
| Source Category | Subscription & Licenses |
| Region | Saudi Arabia |
| Data Residency | Not applicable to the product itself; any hosted or managed data is governed by the selected service design |
Service Scope
- License requirement validation
- Vendor quotation and entitlement processing
- Delivery of license or subscription evidence
- Support-renewal coordination where included
Prerequisites
- Approved purchase order and final technical/commercial scope
- Authorized customer contacts and timely access to required information
- Completion of security, connectivity and access prerequisites
- Customer approval of the service design and responsibility matrix where applicable
- Asset, user, log-source or data-source inventory as applicable
- Approved security policies, escalation matrix and integration access
Exclusions
- Items not explicitly listed in the contracted scope
- Third-party licenses, subscriptions or hardware unless specifically quoted
- Customer application changes, remediation or data cleansing unless included
- On-site activities, after-hours work or travel unless explicitly included
- Business-owner remediation and application code fixes unless included
- Legal representation or regulatory certification decisions
- License compliance decisions remain subject to the vendor agreement and customer deployment facts
Compliance
- Designed to support alignment with applicable NCA controls and customer security requirements
- Saudi PDPL and data-residency requirements considered according to the final solution design
- Use is subject to the applicable vendor license, subscription, warranty and support terms