Addon-Dedicated ExaaS Email archiving is a NourNet collaboration services offering that provides email archiving add-on for Dedicated Exchange as a Service, supporting retention, search, and compliance requirements. The service is delivered using the commercial model “Pay-As-You-Go” and measured by “10 Mailbox / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
Addon-Dedicated ExaaS Email archiving
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Email archiving add-on for Dedicated Exchange as a Service, supporting retention, search, and compliance requirements.
Service Information
- Unit
- 10 Mailbox / Month
- Billing Model
- Pay-As-You-Go
- Minimum Contract
- No minimum consumption commitment unless stated in the commercial proposal
- SLA
- Service availability and support response targets defined in the selected subscription and service schedule
- Activation Time
- 3–15 business days after licensing and technical prerequisites are confirmed
- Region
- Saudi Arabia
- Data Residency
- Saudi Arabia
Key Features
- Enterprise-grade communication and collaboration capabilities
- User- or mailbox-based scalability with controlled onboarding
- Security, retention and managed-operation options
- Integration with customer identity, network and endpoint environments
- Description
- Service Details
- Additional information
- Service Scope
- Prerequisites
- Exclusions
- Compliance
Service Details
Addon-Dedicated ExaaS Email archiving is a NourNet collaboration services offering that provides email archiving add-on for Dedicated Exchange as a Service, supporting retention, search, and compliance requirements. The service is delivered using the commercial model “Pay-As-You-Go” and measured by “10 Mailbox / Month”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
| Unit | 10 Mailbox / Month |
|---|---|
| Billing Model | Pay-As-You-Go |
| Source Category | Collaboration Services |
| Region | Saudi Arabia |
| Data Residency | Saudi Arabia |
Service Scope
- Tenant or platform onboarding
- Configuration of contracted users, mailboxes or collaboration features
- Integration and acceptance testing
- Support and lifecycle activities included in the selected package
Prerequisites
- Approved purchase order and final technical/commercial scope
- Authorized customer contacts and timely access to required information
- Completion of security, connectivity and access prerequisites
- Customer approval of the service design and responsibility matrix where applicable
Exclusions
- Items not explicitly listed in the contracted scope
- Third-party licenses, subscriptions or hardware unless specifically quoted
- Customer application changes, remediation or data cleansing unless included
- On-site activities, after-hours work or travel unless explicitly included
Compliance
- Compliance obligations and control mappings will be confirmed in the final service design and contract