Service Overview
NourNet Managed SOC provides continuous monitoring, detection and response services tailored to the customer’s environment, security requirements and log volumes.
Managed SOC Service
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24×7 security monitoring, threat detection, investigation and incident response delivered by NourNet security specialists.
Service Information
- Unit
- Service/Month
- Billing Model
- custom
- Minimum Contract
- 12 months
- SLA
- Severity-based incident response SLA
- Activation Time
- Based on assessment and onboarding scope
- Region
- Saudi Arabia
- Data Residency
- Saudi Arabia
Key Features
- 24x7 SOC operations
- SIEM monitoring
- SOAR-enabled response
- Threat intelligence
- Threat hunting
- Security incident investigation
- Monthly reporting
- Customer-specific use cases
| Service Coverage | 24×7 |
|---|---|
| Pricing Basis | EPS, Log Volume, Data Sources |
| Delivery Model | Managed Service |
| Region | Saudi Arabia |
Service Scope
- SOC onboarding
- Log source integration
- Security use-case configuration
- Continuous event monitoring
- Incident escalation
- Monthly service review
Prerequisites
- Customer security assessment
- Log-source inventory
- Required connectivity
- Customer incident escalation matrix
- Agreed retention and EPS requirements
Exclusions
- Digital forensics unless explicitly included
- Onsite incident response unless quoted
- Security-tool licensing unless included
- Remediation activities outside the agreed scope
Compliance
- Saudi data residency options
- NCA-aligned monitoring controls
- Customer-specific regulatory reporting available