FC-10-S424E-247-02-12 is a NourNet collaboration services offering that provides fortiSwitch-424E 1 Year FortiCare Premium Support The service is delivered using the commercial model “Annual Subscription” and measured by “Device”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
FC-10-S424E-247-02-12
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FortiSwitch-424E 1 Year FortiCare Premium Support
Service Information
- Unit
- Device
- Billing Model
- Annual Subscription
- Minimum Contract
- 12 months
- SLA
- Service availability and support response targets defined in the selected subscription and service schedule
- Activation Time
- 3–15 business days after licensing and technical prerequisites are confirmed
- Region
- Saudi Arabia
- Data Residency
- Not applicable to the product itself; any hosted or managed data is governed by the selected service design
Key Features
- Enterprise-grade communication and collaboration capabilities
- User- or mailbox-based scalability with controlled onboarding
- Security, retention and managed-operation options
- Integration with customer identity, network and endpoint environments
- Description
- Service Details
- Additional information
- Service Scope
- Prerequisites
- Exclusions
- Compliance
Service Details
FC-10-S424E-247-02-12 is a NourNet collaboration services offering that provides fortiSwitch-424E 1 Year FortiCare Premium Support The service is delivered using the commercial model “Annual Subscription” and measured by “Device”. It can be combined with relevant NourNet cloud, connectivity, cybersecurity, data-center, managed and professional services to form an end-to-end solution. Final sizing, architecture, price, service levels and responsibilities are confirmed through the approved quotation and service schedule.
| Unit | Device |
|---|---|
| Billing Model | Annual Subscription |
| Source Category | Third-Party Products |
| Region | Saudi Arabia |
| Data Residency | Not applicable to the product itself; any hosted or managed data is governed by the selected service design |
Service Scope
- Tenant or platform onboarding
- Configuration of contracted users, mailboxes or collaboration features
- Integration and acceptance testing
- Support and lifecycle activities included in the selected package
Prerequisites
- Approved purchase order and final technical/commercial scope
- Authorized customer contacts and timely access to required information
- Completion of security, connectivity and access prerequisites
- Customer approval of the service design and responsibility matrix where applicable
Exclusions
- Items not explicitly listed in the contracted scope
- Third-party licenses, subscriptions or hardware unless specifically quoted
- Customer application changes, remediation or data cleansing unless included
- On-site activities, after-hours work or travel unless explicitly included
Compliance
- Compliance obligations and control mappings will be confirmed in the final service design and contract